Frequently Asked Question

Click on the Account Manager button on the side panel

Enter your details

Create New User

Click the ‘New User’ button to begin creating a new account.

Enter the relevant information in. Example username: If thir firstname is Jim and surname is Carrey, their username would be PS.JimC (PS is the initials of the company and should be left, just put in the Firstname surname after the ‘.’). Password normally requires at least 8 characters, 1 uppercase, 1 lowercase, 1 number. Make sure you make a note of the password as you won’t be able to recover it once the account is created, you can only change the password to reset it.

Click the ‘Save’ button to add the account.

Click ‘Yes’ when you get the popup to add the account, and ‘No’ to cancel adding the new account.

You will then see the new user account appear in the user list.

Remove an account

To remove a user account, select the account you wish to remove from the ‘Employed’ list and click the remove button.

It will then ask you to confirm that you wish to remove that user account, click ‘Yes’ to confirm removal or click ‘No’ to cancel removing the account.

Once you click ‘Yes’ it will remove that account from the ‘Employed’ list and move it to the ‘Left’ list.

View all accounts

You can view which accounts are active, and which have been removed by changing from the ‘Employed’ list, to the ‘Left’ list as shown below.