Frequently Asked Question

The invite email has two store page links: one being an App Store link for iPhone, and the other being a Play Store link for Android devices. A PIN will also be included within this email. This PIN is used when the staff member initially signs up on the App in conjunction with their email address and is used for logging in after they have signed up.

All login details are saved after they log in for the first time, but it is recommended that they do not delete the initial invite email which includes the PIN, as they will need it in the future if they ever log out of the app, or they get a new phone. Having downloaded the app when it is opened the first time they will see a login screen. They will need to enter their email and the PIN from the welcome email.