Frequently Asked Question
Setting up Pulse on a Tablet or Mobile Device (Old Version)
Last Updated 5 years ago
To set up Pulse on an iPad or iPhone you must first download the Microsoft
Remote Desktop App from the app store (It will be a red icon)
When you run it for the first time click the + in the top right
Click PC name and enter in the URL (This will be in the email)
Enter your login details, the User Name must be followed by @pulsesoftware.
E.g. 'TC.Admin@pulsesoftware'
Click Save then press the icon you will then be taken back to the main screen and you should see the connection icon
Clicking on the icon will establish a connection to the server, you may see a authentication message click ‘Accept'.
You are now connected to the server. you can switch between touch screen and mouse pointer by clicking
on the black bar and pressing the icon on the right hand side of the screen.
Remote Desktop App from the app store (It will be a red icon)
When you run it for the first time click the + in the top right
Click PC name and enter in the URL (This will be in the email)
Enter your login details, the User Name must be followed by @pulsesoftware.
E.g. 'TC.Admin@pulsesoftware'
Click Save then press the icon you will then be taken back to the main screen and you should see the connection icon
Clicking on the icon will establish a connection to the server, you may see a authentication message click ‘Accept'.
You are now connected to the server. you can switch between touch screen and mouse pointer by clicking
on the black bar and pressing the icon on the right hand side of the screen.