Frequently Asked Question
Can't see scanned timesheet documents in the timesheets page
Last Updated 6 years ago
f you cannot see your documents in the Scanned Letters, Timesheets Folder then you have probably put them in the wrong place on the FTP.
When uploading Timesheet documents, be sure to put them into the right folder in the FTP so that the system can see them. The Timesheet documents should go into: Scanned Folder -> Timesheets Folder. This makes sure that when the Timesheets are found, and when processed are then moved into the right folder.
Note: The documents must be left in the Timesheets folder, and not in a folder within the Timesheets folder or else Pulse won't be able to see them.
When uploading Timesheet documents, be sure to put them into the right folder in the FTP so that the system can see them. The Timesheet documents should go into: Scanned Folder -> Timesheets Folder. This makes sure that when the Timesheets are found, and when processed are then moved into the right folder.
Note: The documents must be left in the Timesheets folder, and not in a folder within the Timesheets folder or else Pulse won't be able to see them.