Frequently Asked Question
How can I set up Pulse on a Mac?
Last Updated 6 years ago
To set up Pulse on a Mac you must first download and install the Microsoft Remote Desktop App from the App store. You can find that here:
https://itunes.apple.com/gb/app/microsoft-remote-desktop/id715768417?mt=12
After you've installed and run that app, you will see this window. Click the Plus button labelled "New":
![image](/file.php?key=vkgwzotg70egh-a-rhaxdybapukuew3i&expires=1722124800&signature=faacdae1441d9f634a6e5860fd103aad99f67dfb&disposition=inline&id=683)
A new window will appear:
![image](/file.php?key=gd8-bfzrl6wl39wr6bsunkjhjw63qqu4&expires=1722124800&signature=b7bb6f19c9e09f7b3a1fe42bb999f2980a3bb5eb&disposition=inline&id=680)
When you're back on the main window, you will now see a new entry under "My Desktops". Select this new entry, then click the Start button (the arrow button).
![image](/file.php?key=y6tmyxrtl6pgvmk6z05dwqgavrjskagk&expires=1722124800&signature=29f11f037aa2f04f56bf4f49e93f326c703e3158&disposition=inline&id=684)
![image](/file.php?key=qcj7rf737y2dfpcpdnarpnogy7a--wnw&expires=1722124800&signature=39767200284f6b9627ac353c8b4e9fa8336f86d6&disposition=inline&id=682)
The connection will start, then a confirmation window will appear, click Continue:
You will then be logged into the server
https://itunes.apple.com/gb/app/microsoft-remote-desktop/id715768417?mt=12
After you've installed and run that app, you will see this window. Click the Plus button labelled "New":
A new window will appear:
- The Connection name can be anything, make it something memorable.
- The PC name will be provided to you in the initial welcome email, or your user list email. If you forgot it or need to retrieve it, send us a request at info@pulse-software.com and we'll provide you with the PC name.
- The username will be your usual Pulse username, followed by @pulsesoftware (YourUsername@pulsesoftware).
- The password will be your usual Pulse password.
- The rest of the details can be left as default.
When you're back on the main window, you will now see a new entry under "My Desktops". Select this new entry, then click the Start button (the arrow button).
The connection will start, then a confirmation window will appear, click Continue: