Frequently Asked Question
Why are Staff being set as Temp Not Compliant?
Last Updated 7 years ago
If you notice that many of your staff are set as Temp Not Compliant it means that a checking process was run under Staff Search.
Before running the check, ensure that you only have ONE status selected to filter the staff members out. If you don't filter out the staff members, every staff member in the system will be checked. When every staff member is checked and they get set to Temp Not Compliant it's almost impossible to figure out which status they were before they were set to Temp Not Compliant, which means you won't be able to correctly reset every staff member back to their original status once you have finished fixing the compliance issues.
Note: If we have to restore the staff members for you if you didn't filter the list before running the check, there will be a charge to fix your data.
Go to Staff Check -> Compliance, then choose an option to check to run the checking process.
Before running the check it will warn you that ALL staff in the list will be submitted to the check, and may be changed to Temp Not Compliant if certain conditions aren't met. It also informs you to check the staff notes on the Staff Details page to see what compliance issues each staff member has.
After the check has been run, go to the staff details page of a Temp Not Compliant staff member to see the compliance issues. You can use the notes as a checklist when fixing the compliance issues, when you've fixed them all you can remove the comments from the notes.
When all of the compliance issues have been fixed, you can set the staff member back to Live (or whatever status they were originally)
Before running the check, ensure that you only have ONE status selected to filter the staff members out. If you don't filter out the staff members, every staff member in the system will be checked. When every staff member is checked and they get set to Temp Not Compliant it's almost impossible to figure out which status they were before they were set to Temp Not Compliant, which means you won't be able to correctly reset every staff member back to their original status once you have finished fixing the compliance issues.
Note: If we have to restore the staff members for you if you didn't filter the list before running the check, there will be a charge to fix your data.
Go to Staff Check -> Compliance, then choose an option to check to run the checking process.
Before running the check it will warn you that ALL staff in the list will be submitted to the check, and may be changed to Temp Not Compliant if certain conditions aren't met. It also informs you to check the staff notes on the Staff Details page to see what compliance issues each staff member has.
After the check has been run, go to the staff details page of a Temp Not Compliant staff member to see the compliance issues. You can use the notes as a checklist when fixing the compliance issues, when you've fixed them all you can remove the comments from the notes.
When all of the compliance issues have been fixed, you can set the staff member back to Live (or whatever status they were originally)